Reviews

Offering the Best Possible Customer Experience

Here at PMA Comfort Solutions, we are passionate about your comfort. As highly skilled experts in our field, we are prepared to do everything in our power to ensure that your Albany HVAC system is not only in excellent condition, but that you enjoy our friendly and professional service as well. No matter how large or small your project may be, we are committed to being a team that both homes and businesses can trust year after year. See what our customers have to say about us below!

  • The team did an amazing job of taking turns to get it done even during the worst of conditions.
    Everyone from the sales manager to the technicians were wonderful! Always on-time ... and the sales manager even took the time to come back when I had additional questions. Of course I have an attic unit which is torturous in the middle of summer ... the temp reached 130 degrees in there. The team did an amazing job of taking turns to get it done even during the worst of conditions. They had to come back the next day to finish a couple small things up ... and once again they were on time ... and did a great job of cleaning up as well! I highly recommend them and will continue to give them my business!

    - Casey D.

  • Bob was thorough and gave us tips on maintaining our system!
    Bob was awesome! He arrived on time, listened to our concerns, assessed the situation. Bob was thorough and gave us tips on maintaining our system! I would definitely recommend PMA and will continue to use them for our heating and cooling needs!

    - Mindy R.

  • Great work, quickly completed for a fair price.
    Bob was totally professional and very friendly. Great work, quickly completed for a fair price. I called after 6 pm on Thursday and had the issue resolved by 1pm on Friday.

    - Nathan D.

  • Will be using PMA again.
    Amanda was helpful over the phone. They were able to get Bob out very quickly. Bob took a look at the system provided some feedback about what it could be and ran his diagnostics. He found the issue almost instantly and was able to test his fix. We went from a previous diagnosis of "replace the system" to "the capacitor is not working" with Bobs help. Bob also provided some information about our system and things we could expect. Will be using PMA again.

    - Cameron B.

  • In the interest of transparency, they are not cheap but in the long run they are worth the money.
    I learned about PMA through Home Advisor. I have had 4 service calls with them and have found them to be excellent. Very professional from the office staff to the service reps. I like that they send you a photo and bio of the rep before they come. Confirms the right person is at the door. I've had two trips and both have been very respectful. The last guy has come during this pandemic. He not only wore a mask but used shoe covers. Very knowledgeable and showed me how to save money through their service plan. I've had service plans before and many of them are sketchy. Lots of loop holes. Not this company. In the interest of transparency, they are not cheap but in the long run they are worth the money. I definitely recommend them.

    - Sandra P.

  • Bob and Nick were incredibly professional, friendly, and provided outstanding service that went above and beyond what we expected!
    I cannot say enough wonderful things about PMA Comfort Solutions and their technicians! Bob and Nick were incredibly professional, friendly, and provided outstanding service that went above and beyond what we expected! I would strongly recommend this company and will be referring everyone I know to them!

    - Sarah S.

  • My New Go-To HVAC People
    From start to end quality. Had a text when the technician was on the way and a photo so I knew who to expect. Quick service on a Saturday. Adam diagnosed the problem despite a lack of errors coming from the system and fixed it. Definitely my new go to HVAC people

    - Karen C.

  • A Pleasure to Do Business With
    Adam came out to my house and was able to diagnose my furnace issue, after my cellar had been smelling like chlorine and the unit had a small leak, both issues fixed in about an hour or so. Very competent at what he was doing and explained everything he was doing, left no mess behind, and even followed up the following day with me to make sure everything was working. I would recommend Adam to service your home or business anytime. Pleasure to do business with and fairly priced.

    - Harold F.